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Hotel · Mexico City · Federal District

Hotel Sevilla

A 4-star hotel in Mexico City's San Rafael district, close to the financial area and the Reforma bus station.

  • Rooftop pool with city views
  • Spacious rooms with air conditioning options
  • 24-hour reception and security
7.6 Very good 2798 reviews Booking.com 7.6 · 2798 reviews

About

Hotel Sevilla

Hotel Sevilla sits in the San Rafael neighborhood, a short walk from the Reforma bus station and within easy reach of the Metro. The financial district is nearby, and Chapultepec Park is about 3.3 km away. It's a practical base for both business and sightseeing.

The hotel offers a range of room types, from Standard Queen to Superior Double with two double beds. Each room includes a shower, and selected categories add air conditioning. On-site, guests will find a restaurant, bar, fitness centre, and meeting facilities. A rooftop pool, mentioned by several guests, provides a relaxing spot with city views. Parking is available, and the 24-hour reception can assist with tours and tickets.

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Excellent location for exploring — Guests highlight the proximity to the Reforma bus station, Metro access, and a variety of restaurants, including vegan options. Key attractions are within walking distance.
  • Rooftop pool with city views — A standout feature mentioned by several guests, offering a relaxing way to wind down with panoramic views of the city.
  • Good breakfast with made-to-order options — The breakfast includes omelets, fresh juices, eggs cooked to order, fresh fruit, and local pastries, served with attentive staff.
  • Spacious, clean rooms — Rooms are described as good-sized and kept tidy with daily cleaning and towel changes.
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Worth weighing

3 to weigh
  • Mixed value rating — The value score of 7.1 is slightly below the overall rating, and some guests may find the price not fully matched by the facilities.
  • Inconsistent service scores — Service and staff ratings vary (7.2 and 7.8), suggesting occasional lapses in service consistency.
  • Possible noise from lively surroundings — The hotel is surrounded by restaurants and near a bus station, which could lead to street noise in some rooms.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard Queen Room

  • 1 Double bed
  • Shower
  • Air conditioning

Standard Double Room

  • 1 Double bed
  • Shower

Standard Double Room

  • 2 Double beds
  • Shower

Superior Double Room Two Double Beds

  • 2 Double beds
  • Shower
  • Air conditioning

Small Double Room

  • 2 Single beds
  • Shower

Superior Queen Room

  • 1 Double bed
  • Shower
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Key card access
  • Paid shuttle service

Food & Drink

  • Restaurant
  • Bar/ Lounge area
  • Live entertainment

Room Amenities

  • Flat-screen TV
  • AM/FM alarm clock
  • Air conditioning (in select rooms)
  • Shower

Services

  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Meeting/ Banquet facilities
  • Fax/Photocopying
  • Fitness centre

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.6
Very good 2798 reviews

Guest-rated 7.6/10 from 2,798 reviews

Booking.com · 7.6 · 2798 reviews
7.6Verified guest

“Good value for the price, the room was spacious with strong water pressure and a proper ironing board. Breakfast had omelets, fresh juices, and eggs made to order, served with attentive staff.”

7.6Verified guest

“The location was excellent, close to a modern art museum, and I really enjoyed my stay.”

7.6Verified guest

“Perfect spot for our family—just a few blocks from the Metro. The rooftop pool was a highlight for everyone, and they even accommodated our non-service dog.”

7.6Verified guest

“We visited Revolution Plaza and the Anthropology Museum. The location is great, with the bus station nearby and plenty of restaurants, including vegan options. The rooftop pool is worth it for the view. Daily cleaning and fresh towels were a nice touch.”

7.6Verified guest

“Fantastic location with lively restaurant options and close to the Reforma bus station. The room was kept tidy with daily cleaning, and the beds were very comfortable.”

7.6Verified guest

“A pleasant surprise. The staff were very helpful, and breakfast included fresh fruit and local pastries. The location made it easy to walk to key attractions.”

04 — Location

Getting around Mexico City

The property sits in Mexico City.

Getting Around: The Reforma bus station is within walking distance, and the Metro is a few blocks away, making it simple to explore the city.

Nearby Attractions: Bosque de Chapultepec is about 3.3 km away, and modern art museums and Revolution Plaza are also reachable on foot.

Dining: The neighbourhood is packed with restaurants, including vegan options, so you'll have plenty of choices just outside the door.

Serapio Rendon 124, Col. San Rafael, Mexico City, Federal District, 06470, Mexico

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 13:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
176 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is at 13:00.

Is parking available at Hotel Sevilla?

Yes, parking is available on site.

Are pets allowed at the hotel?

No, pets are not allowed. However, one review mentioned a non-service dog, which may have been an exception.

Does the hotel have a rooftop pool?

Yes, guests have praised the rooftop pool for its city views, though it is not listed in the standard amenities.

Is breakfast included in the room rate?

Yes, breakfast is available and has been described as excellent, with omelets, fresh juices, and local pastries.

Does the hotel offer airport transfer?

The hotel provides a paid shuttle service, which can be arranged at the reception.

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The bottom line

A solid, well-located choice in Mexico City for travellers who want easy access to public transport and a rooftop pool, with spacious rooms and a good breakfast. Value and service are decent but not exceptional, so it's best for those prioritising location and comfort over luxury.

7.6Overall, a reliable 4-star option with a great base for city exploration.

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